May 16, 2022
Collections to Resume 6/1
MART will resume collecting fares on our fixed route buses on June 1, 2022. Reduced fare customers can come to MART and get their new cards that same day. (Reminder that your existing Charlie Card will NOT work on the new fareboxes.) Passes will be a 31 calendar day rolling pass (31 days from the date of activation).
MART is honoring your May paper pass (if you bought one) for you as a rider to receive your replacement pass on a new MART card for June. You will have to show your May paper pass to ride the bus to one of MART’s ticket locations. Thank you for your understanding.
The online purchasing portal is active. Full fare customers and those reduced fares who have already come to MART to register can go to https://martefare.mrta.us to purchase or activate their cards. This will allow you to renew pass or recharge stored value from the comforts of home.
Stay tuned for updates and links on when the mobile app will go live (still pending).
April 1, 2022
Temporary Supplemental Gardner Service
MART is running a shuttle for approximately 6 months between Heywood Hospital and Mount Wachusett Community College. This shuttle service runs in continuous loops from 6 am to 8 pm on Monday thru Friday. From 6am to 9am two shuttles are used, and again from 2pm to 6pm to accommodate increased ridership. The route runs from the circle by the Main Lobby of Heywood across Green to Matthews Street and picks up at MWCC at the Gazebo.
March 16, 2022
New Farebox System
Great News! MART is getting a new farebox system for our fixed route buses in May. This new system will incorporate mobile ticketing and paying for bus passes online. Please come to one of our 4 public meetings being held between March 29th and April 6th to learn and give your input. Please see the attached Public Meeting Agenda with Zoom (Agenda de reunión pública con Zoom) for details and to access to Zoom Link to the meeting. (The meetings will be both in-person and on Zoom.) Transportation home will be provided for anyone who comes to the meetings and takes our buses to get there.
January 3, 2022
Real time bus tracking by Passio Tech
MART has collaborated with Passio Technologies for enabling real time bus tracking and alert notifications. MART bus users will be able to track the real time location of a bus by viewing the bus in a graphical dashboard provided by Passio Technologies. Click on the “Bus Tracker and Alerts” button at the top of the page or visit our Passio GO! page to find out about the free app at https://www.mrta.us/customer-information/passio-go/