Montachusett Regional Transit Authority

Administrative Headquarters

Address: 1427R Water Street,
Fitchburg, MA 01420

Phone: (800) 922-5636

Phone: (978) 345-7711 Fax: (978) 345-9867

For bus and ADA/demand response transportation only.

Contact links

For general questions: Contact us

For parking issues: Park with Us

To place ads on our vehicles: Advertise With Us

For MassHealth Transportation please visit http://hstrides.mrta.us

MART Offices are closed on the following holidays:

New Year’s Day, Martin Luther King Day, President’s Day, Patriot’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas

Your Civil Rights in Public Transportation:

For information on your rights as a public transportation customer, please visit our page on Anti-Discrimination and Consumer Rights.  If you feel you have been discriminated against, you may file a complaint. Please see our Complaint Procedure page for instructions and to download a complaint form.

MART Website Privacy Policy:

MART respects and protects your privacy.  Click here to see the entirety of MART’s website privacy policy.

MART Brokerage Division – MassHealth Transportation:

You can get transportation to MassHealth covered services, including medical, counseling, and day habilitation appointments. Visit our website to learn more at http://hstrides.mrta.us

The contact information for MART’s Brokerage division can be found here: https://hstrides.mrta.us/contact/