Montachusett Regional Transit Authority
Administrative Headquarters
Address: 1427R Water Street, Fitchburg, MA 01420 | Phone: (800) 922-5636 | Phone: (978) 345-7711 | Fax: (978) 345-9867
For bus and ADA/demand response transportation only.
Pass Sale Locations
For general question
For parking issues
To place ads on our vehicle
For MassHealth Transportation
MART Offices are closed on the following holidays:
New Year’s Day, Martin Luther King Day, President’s Day, Patriot’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas
Your Civil Rights in Public Transportation:
For information on your rights as a public transportation customer, please visit our page on Anti-Discrimination and Consumer Rights. If you feel you have been discriminated against, you may file a complaint. Please see our Complaint Procedure page for instructions and to download a complaint form.
MART Brokerage Division – MassHealth Transportation:
You can get transportation to MassHealth-covered services, including medical, counseling, and day habilitation appointments. Visit our website to learn more at http://hstrides.mrta.us. The contact information for MART’s Brokerage division can be found here: https://hstrides.mrta.us/contact/