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Montachusett Regional Transit Authority

Administrative Headquarters

Address: 1427R Water Street,
Fitchburg, MA 01420

Phone: (800) 922-5636

Phone: (978) 345-7711 Fax: (978) 345-9867

For bus and ADA/demand response transportation only.

Contact links

For general questions: Contact us

For parking issues: Park with Us

To place ads on our vehicles: Advertise With Us

For MassHealth Transportation please visit

MART Offices are closed on the following holidays:

New Year’s Day, Martin Luther King Day, President’s Day, Patriot’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas

Your Civil Rights in Public Transportation:

For information on your rights as a public transportation customer, please visit our page on Anti-Discrimination and Consumer Rights.  If you feel you have been discriminated against, you may file a complaint. Please see our Complaint Procedure page for instructions and to download a complaint form.

MART Website Privacy Policy:

MART respects and protects your privacy.  Click here to see the entirety of MART’s website privacy policy.

MART Brokerage Division – MassHealth Transportation:

You can get transportation to MassHealth covered services, including medical, counseling, and day habilitation appointments. Visit our website to learn more at

The contact information for MART’s Brokerage division can be found here:

Contact MART

Transit Division

Contact MART Transit

Brokerage Division

Contact MART Brokerage

Department Contacts

Accounts Payable

Accounts Receivable

Human Resources


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