ADA Program Description

ADA Program Description  (En Español)

ADA Eligible Paratransit Service is only available to transportation disabled individuals.  Service is provided by lift-equipped vans and is available in the areas that MART provides fixed route bus service.

Who Qualifies-Under the ADA regulations, there are three categories of persons who are eligible for ADA Paratransit Service:  Any individual with a disability qualifies who:

  • Is unable as a result of physical or mental impairment, to get on, ride, or get off an accessible vehicle on the public transit system: or
  • Needs the assistance of a wheelchair lift or other boarding assistance device and is able, with such assistance to get on, ride and get off an accessible vehicle, but such vehicle is not available on the route when the individual want to travel; or
  • Has specific impairment-related condition including vision, hearing or impairments causing disorientation which prevents travel to or from a station or stop on the system.

 

Eligibility

Permanent – Individuals must complete the MART ADA Eligible Paratransit Application including medical certification of transportation.  Re-certification takes place every 48 months for individuals with a permanent disability.

Temporary – Individuals with a temporary disability may be determined eligible for a period of time as designated by their doctor but not to exceed one year.  Re-certification will take place every 12 months.

Visitors – Visitors to the MART area who represent themselves to be transportation disabled and present proof of legal residence will be presumed eligible and may receive service for 21 days.  If an individual has been certified as “ADA Paratransit Eligible” by another public entity, that certification will be honored up to 21 days.

MART has 21 days following the submission of a complete application, to process the application.  If MART has not made a determination of eligibility after 21 days, the applicant shall be treated as eligible and MART will provide service until a determination of eligibility or denial is made.

SERVICE AREA HOURS OF SERVICE COST
MONDAY-FRIDAY SATURDAY
Fitchburg/Leominster/Lunenburg/Lancaster 5:00 am to 7:30 pm 9:00 am to 6:30pm $2.00 per trip
Westminster TO Fitchburg/Leominster/ Lunenburg/Lancaster 6:00am to 7:15pm NO SERVICE $2.00 per trip
Fitchburg/Leominster/ Lunenburg/Lancaster TO Westminster 6:00am to 7:15pm NO SERVICE $2.00 per trip
Gardner 6:00 am to 6:30 pm 9:00 am to 5:00 pm $2.00 per trip
Gardner TO Fitchburg/Leominster/ Lunenburg/Lancaster 6:00am to 7:15pm NO SERVICE $4.00 per trip
Fitchburg/Leominster/ Lunenburg/Lancaster TO Gardner 6:00am to 7:15pm NO SERVICE $4.00 per trip
Westminster 6:00 am to 4:30 pm NO SERVICE $2.00 per trip
Westminster to/from Gardner 6:00am to 7:15pm NO SERVICE $2.00 per trip
Winchendon to/from Gardner/Templeton
6:00 am to 9:00 am      and**                       
11:30am to 4:00pm     
**No Service 9:00 am to 11:30 am**
NO SERVICE $4.00 per trip
Winchendon
6:00 am to 9:00 am      and**           
11:30am to 4:00pm              
**No Service 9:00 am to 11:30 am**
NO SERVICE $2.00 per trip
Templeton to/From Athol 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Templeton to/from Gardner 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Templeton to Phillipston 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Templeton  5:30 am- 6:30 pm NO SERVICE $2.00 per trip
Athol to Gardner 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Gardner to Athol 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Athol to/from Athol/Orange 5:30 am- 6:30 pm NO SERVICE $1.50 per trip
Phillipston to Templeton 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Phillipston to/from Gardner 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Phillipston to/From Athol 5:30 am- 6:30 pm NO SERVICE $4.00 per trip
Phillipston  5:30 am- 6:30 pm NO SERVICE $2.00 per trip