Contact Phone: 978-353-0333

Provider Contacts

MART has created email groups for the convenience of our Transportation Providers. MART strongly encourages all vendors to utilize these groups; not email or leave telephone voicemails for individual staff. This group email will allow us to respond in a timely manner as multiple staff will be receiving the emails.  The groups are as follows: – Trips, standing orders, mileage issues, rate returns, shared rides, etc. – Report no shows, complaints, delays, inclement weather, etc. – Quarterly rate changes, applications, and contract related items, audits, and inspections - Questions on invoicing for MassHealth rides - Questions on invoicing for DDS/Dayhab rides - Questions on payments