Contact Us

Montachusett Regional Transit Authority

Administrative Headquarters

Address: 1427R Water Street,
               Fitchburg, MA 01420

Phone: (800) 922-5636

Phone: (978) 345-7711 Fax: (978) 345-9867

Contact links

For general questions: Contact us

For parking issues: Park with Us

To place ads on our vehicles: Advertise With Us

To reach our MassHealth Transportation Call Center:linked icon with text stating: "MassHealth Customers requesting assistance from MART visit MassHealth transportation message center. Accessible 4am-11pm everyday." Click here to go to the message center.

MassHealth clients please click the logo to the right to post a messge to the MassHealth Consumer Message log. This will ensure faster response time by the appopriate MART Division.

Toll Free: 800-854-9928; 866-834-9991; or 866-834-9992

Phone: 978-353-0333picture of MassHealth Customer Service Contact Card. "After you choose a language from the main menu, you have the following options for MassHealth: choose 7 for automated trip review; choose 2 for MassHealth Department then choose 1 for Complaints Department or choose 2 for a call center agent."

Fax: 978-343-0339 or 978-345-1706

Call agents can assist you in English, Spanish and Russian.


photo of front angled view of MART's Water Street facility.