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‘MART’ is an Equal Employment Opportunity Employer (EEO Employer). ‘MART’ adheres to the guidelines in it’s EEO Program. Please see the EEO Policy Statement for more information (http://mrta.us/files/EEOStatementOfPolicy.pdf).

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‘MART’ is seeking a System Administrator to be responsible for supporting Windows server's, providing Laptop/Desktop Support, and a VMware environment. Some experience configuring and supporting network switches firewall (SonicWall/Cisco ASA 5505), LAN/WAN experience, and telephone systems. The main duties will include but not limit to:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Ability to set-up and install new servers in a virtual environment and physical hardware

· Must have demonstrated the ability to timely, appropriately, and effectively deal with customer issues and conflict

· Troubleshoot server and workstation software and hardware

· Perform troubleshooting activities on production servers off-hours (nights or weekends) if required to minimize impact to operations

· Ability to maintain positive relationships with customers; internal and external

· Ability to perform other duties as assigned

· Providing end user supporting Identify and resolve virtualization related system problems and performance issues

· Provide effective and timely responses to normal technology and application issues that arise in support of user requests.

· Monitor systems with regard to performance, reliability and capacity and execute appropriate changes as needed.

· Ensure a consistent and high quality build process for end-user devices.

· Ensure user provisioning occurs in a timely, consistent and accurate manner.

· Perform common administration tasks on critical server, network and peripheral equipment, ensuring industry standard configurations and security models.

· Manage assigned projects through their full lifecycle, from assignment and documentation to implementation and testing.

· Manage company asset and software licensing inventory, ensuring accuracy and completeness. This will also include provisioning and deploying end user equipment and peripherals.

· Act as an advocate and supporter of security initiatives, IT processes and standards.

· Strong project management skills required

QUALIFICATIONS:

Experience

· 5+ years of experience engineering solutions for Windows Desktop operating systems; e.g. Windows XP, Windows 7

· 5+ years of experience working with Windows 2003/2008 Server Operating System and Active Directory in a distributed environment.

· 5+ years of technical and troubleshooting experience working in a Cisco environment. Strong working knowledge of TCP/IP and general networking is required.

· 5+ years of technical and troubleshooting experience working Microsoft Windows desktop OS and Microsoft Office is required.

· 2+ years of experience working with VMware.

· Experience documenting IT processes and standards is a must.

· Experience with Dell and HP server hardware.

· Strong working knowledge of LAN and WAN connectivity issues and support in a Windows Server, Active Directory environment is preferred.

· Experience with Cisco switches 3000 series.

· Experience managing desktop environment using Microsoft Active Directory Group Policy Objects (GPOs).

· Ability to troubleshoot issues remotely. Ability to work directly with end users when troubleshooting is a must.

· This position directly impacts the availability of all production systems so 24 x 7 on-call support and a willingness to work off-hours and weekends is required.

REQUIREMENTS:

Bachelor's degree in computer related field (Computer Science, Information Systems, or other) or equivalent experience

Technical certifications a plus

A successful person in this role must be comfortable with taking on responsibilities as required and continually looking for opportunities to improve the enterprise technology infrastructure and operational processes.

SALARY:

$57,000+ contingent upon qualifications, education and experience

‘MART’ is an Affirmative Action/Equal Opportunity Employer, M/F/D/V

Submit resume to humanresources@mrta.us.